GENERAL TERMS AND CONDITIONS

The General Terms & Conditions constitute the entire agreement between you and UEMURA LIMITED concerning The Personal Shopper Agency website, our services, and your dealings and relationships with us, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of the General Terms and Conditions of use of The Personal Shopper Agency website and any notice given in electronic form shall be admissible in judicial or other administrative proceedings to the same extent and subject to the same conditions as other business documents and commercial records originally generated and maintained in printed form.

Only those Users who have accepted these Terms & Conditions by selecting the field provided for this purpose can be hired as an Assistant / Personal Shopper or hire the service of Assistant / Personal Shopper. In both cases, it is not possible to continue with the hiring process without this acceptance.

All Users of this website agree to comply with the obligations contained in these Terms & Conditions.

If you have any questions or concerns about our Terms & Conditions or our Services, you can write to us by email at info@thepersonalshopperagency.com.

1. Definitions and Scope of Application

1.1 Definitions

Assistant / Personal Shopper: refers to the person who makes purchases of luxury items or other items in the stores and sends them to the Customer, according to the terms of a purchase order.

Binding: subject to an obligation, which cannot be legally avoided or stopped.

Customer: refers to the user of The Personal Shopper Agency website who requests the services of the Assistant / Personal Shopper offered on said website to purchase the items he/she desires.

Service: refers to the Assistant / Personal Shopper service provided on The Personal Shopper Agency website.

Terms & Conditions: refers to these General Terms & Conditions of use of The Personal Shopper Agency website.

The Personal Shopper Agency: refers to the website offered by Uemura Limited to hire people to act as Assistant / Personal Shopper and offer their services to Customers who wish to purchase one or more specific items.

User: refers to all persons accessing, browsing, and using The Personal Shopper Agency website.

Website: refers to https://thepersonalshopperagency.com.

1.2 Scope of Application

These Terms & Conditions apply to the use of The Personal Shopper Agency website and the service offered on said website.

The Personal Shopper Agency operates the website that acts as an interface between the User and The Personal Shopper Agency.

This website allows Users (Customers) interested in hiring the Personal Shopper / Assistant service to make purchases of luxury items or other products in stores and send them to the place indicated by the Customer. Services may be contracted by individuals or legal entities. In the case of a legal entity, the request for services must be made by an attorney-in-fact or a duly authorized legal representative of the company. In the case of natural persons, they must be of legal age and contract under their name.

In the same way, through The Personal Shopper Agency website, the recruitment of those Users who wish to work as Assistant / Personal Shopper is carried out.

Both the Client and the Assistant / Personal Shopper must first register on the Website. The data entered by Users when registering must be accurate, current, and truthful at all times, and will be processed by The Personal Shopper Agency in the manner indicated in the Privacy Policy.

2. Agreement between the User and Uemura Limited

The Personal Shopper Agency website is offered to Customers and Personal Shoppers by UEMURA LIMITED, T.I.N number 10391455M, European VAT number and EORI CY 10391455M, registered office and address for tax purposes at 25th Martiou, # 28, 102, 1087, Nicosia, Cyprus. UEMURA LTD was registered under the number HE39141455 on November 23, 2018.

The use of The Personal Shopper Agency website implies unconditional acceptance of all the clauses contained in the Terms & Conditions of use of this website; therefore, when you use The Personal Shopper Agency website, you agree to be bound by these Terms & Conditions. If you do not agree to these General Terms & Conditions, then you are not authorized to use this website.

UEMURA LIMITED may modify the Terms & Conditions of use of The Personal Shopper Agency website at any time; therefore, the User's continued access and use of this website constitutes the User's full acceptance of such modifications.

This Agreement shall be governed by the laws of Cyprus. You submit to the exclusive jurisdiction of the courts of Cyprus in any dispute arising out of or relating to the use of The Personal Shopper Agency website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation this paragraph.

UEMURA LIMITED's compliance with these Terms & Conditions is subject to applicable law and legal process, and nothing contained herein limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to any User's use of The Personal Shopper Agency website, or information provided to or collected by us on this website.

The User specifically agrees and consents to UEMURA LIMITED's right to assign, convey, subcontract, or delegate rights, duties, or obligations under this Agreement. The User acknowledges that this Agreement or the use of The Personal Shopper Agency website does not imply any partnership, collaboration, joint venture, or employment relationship between the User and UEMURA LIMITED.

If any part of these Terms & Conditions is held invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms & Conditions at any time shall not waive our right to enforce the same or any other provision hereunder or in the future.

Fictitious names of companies, products, people, characters, and/or data mentioned on The Personal Shopper Agency website are not intended to represent any real individual, company, product, or event.

All rights not expressly granted in this Agreement are reserved.

3. Use of the Website

As part of your agreement to your use of this Website, the User warrants that (i) you are at least eighteen (18) years of age; (ii) you have the legal capacity to enter into a binding legal obligation; (iii) you will make diligent use of this Website and the services offered on this Website as set forth in this Agreement; (iv) you will only use this Website to conduct legitimate business on your behalf or on behalf of another person for which you are legally authorized, subject to full compliance with the Law and good customs; (v) you will inform others you represent of the Terms & Conditions that apply to transactions you have entered into on their behalf, including all rules and restrictions applicable thereto; (vi) all information you have provided on this Website is true, accurate, complete and current; and (vii) in the event you have an account on this Website, you will protect your account information and you will also monitor and be fully responsible for any use you make of your account, or the use of your account by any other person.

The registered Users will assume any damage and harm that could derive from the improper use of their account, as well as from the cession, revelation, or loss of the same. To these effects, the access to restricted sections and/or the use of the contents of the Website carried out under the password of a registered User will be considered carried out by said registered User, who will respond in any case for said access and use.

Registered Users may change their exclusive password at any time as indicated on the Website. In case of forgetting the password or any other circumstance involving a risk of access and/or use by unauthorized third parties, Registered Users must proceed as indicated on the Website to immediately block and replace it.

UEMURA LIMITED reserves the right, in its sole discretion, to freely accept or reject any person's application for registration or engagement of services by any User on The Personal Shopper Agency Website. Similarly, UEMURA LIMITED reserves the right to deny access to any person or registered User to this Website, at any time and for any reason, including, without limitation, for violation of this Agreement.

By using The Personal Shopper Agency website, you acknowledge and agree to the collection, recording, processing, analysis, and storage of any information you provide and all activities you perform on this Website, as well as all interactions and communications you have on or through the Website.

The Google® Translate tool may be available on this website to allow the User to translate content. This tool uses an automated process to translate texts, which may result in inaccuracies. Use of the Google® Translate tool is at the User's own risk. UEMURA LIMITED does not warrant, guarantee, or make any promises as to the accuracy or completeness of the translations provided by Google® Translate.

The User is expressly prohibited from performing the following actions on The Personal Shopper Agency website:

• Use mechanisms, computer programs, or scripts in connection with the use of this Website, as well as attempt to decrypt keys, encryption systems algorithms, or any other security element.
  
• Use computer programs, tools, robots, add-ons, or plug-ins for content or data extraction and the like that jeopardize the security and protection of personal data on this Website.
  
• Block, overwrite, modify, or copy content or data from this Website.
  
• Use or attempt to use another person's account or create a false identity on this Website.
  
• Disseminate, reproduce, or communicate publicly the contents of this Website, without the prior authorization of the owner of the rights, i.e. UEMURA LIMITED.
  
• Use information, content, or other data viewed or obtained through this Website to provide services that, in UEMURA LIMITED's sole discretion, compete with The Personal Shopper Agency website.
  
• Any action likely to impair the functionality of The Personal Shopper Agency website infrastructure, especially to overload it.
  
• To use any material and information on this Website for purposes that are unlawful and expressly prohibited in these Terms & Conditions, and that is contrary to the rights and interests of UEMURA LIMITED, its members, and / or third parties, being liable to them in case of contravention or breach of such obligations and / or that, in any way (including the introduction or spread of "computer viruses"), damage, disable, overload, impair or impede the normal use of the service, data and content on the website The Personal Shopper Agency, information systems or documents, files and all kinds of content stored on any computer equipment of UEMURA LIMITED, of its members or any registered user.
  
• Disclose or provide information protected by law due to contractual or fiduciary relationships (such as having inside information or information owned by another person and confidential by virtue of an employment relationship or confidentiality agreement).

The User who intentionally or culpably incurs any of the prohibited actions described above shall be liable for all damages caused by such breach. UEMURA LIMITED may propose measures for acts of non-compliance with these prohibitions to cease and correct immediately.

4. Communications

By viewing, sending, storing, or receiving communications or materials (including service offers, messages, solicitations, questions and answers to solicitations, and other information) on or through The Personal Shopper Agency website, the User agrees that the same may be processed, analyzed, reviewed and stored, to perform quality control, perform data analysis, enforce the rules and other policies of the Website, moderate content and improve the Website, improve services offered, whether by automated means or otherwise.

The User understands that UEMURA LIMITED is not a telecommunications service provider and that it only offers the option for you to communicate through services that may be offered by third party providers. The User should be aware that, as these telecommunications services may depend on the functionality of third party providers, there may be technical delays or failures on the part of these providers. We cannot guarantee the technical capabilities of any third party with respect to the reception, transmission or support of such telephone or video communications, nor can we guarantee the quality of audiovisual content, data security or data usage and restrictions. UEMURA LIMITED shall not be liable for any claims arising from the User's use of the aforementioned telecommunications services.

5. Privacy Policy

UEMURA LIMITED is committed to protecting your privacy. You can find our Privacy Policy by clicking here. This policy shall apply to all information provided by the User on The Personal Shopper Agency website.

6. Use of Cookies Technology

The User acknowledges and accepts that The Personal Shopper Agency website may use cookies when a User browses the Portal. The cookies on this Website are only associated with an anonymous User and your computer and do not provide references that allow the deduction of the personal data of the User. The User may configure his/her browser to notify and reject the installation of cookies sent by The Personal Shopper Agency website.

The User can access the Cookies Policy of The Personal Shopper Agency website by clicking here.

7. Responsibility

The User is solely responsible for the relationships established with other Users of The Personal Shopper Agency website. Consequently, UEMURA LIMITED shall not be liable for any damages that may be suffered by third parties as a result of the behavior of the Users of this Website.

UEMURA LIMITED has adopted, within its capabilities and the current state of technology, all reasonable measures to ensure the proper functioning of the website The Personal Shopper Agency, pledging to try to solve any problems that may arise and achieve a quick and satisfactory solution to possible incidents. However, in no case the availability or continuity of the Website is guaranteed, so that the use of the same by the Users is carried out at their own risk, without, at any time, responsibility can be demanded from UEMURA LIMITED in this regard.

Furthermore, UEMURA LIMITED assumes no liability whatsoever, but is not limited to, arising from:

• Problems caused to computer systems or those caused by the introduction of viruses and other computer codes, as well as possible security errors, failures, or incidents that may occur in communications, deletion, or incomplete transmissions that may occur. It is the responsibility of each User to have the appropriate tools for the detection of harmful computer programs.
  
• Errors or delays in accessing this Website when entering data in the corresponding form, or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of fortuitous event or force majeure and any other unforeseeable contingency beyond the good faith and control of UEMURA LIMITED.
  
• Errors or damages caused by inefficient and bad faith use of this Website by the User.
  

The User must guarantee to comply strictly with these Terms & Conditions exempting UEMURA LIMITED from any potential liability in this regard and must hold it harmless and, in any case, compensate and indemnify UEMURA LIMITED, its officers, employees, affiliates, agents and any other persons linked to The Personal Shopper Agency website, concerning any claim, liability, penalty, damages, losses, expenses or other concepts that are a consequence of the breach of these Terms & Conditions.

8. Copyright and Trademark Policy

All content on The Personal Shopper Agency website is the property of UEMURA LIMITED and all rights are reserved. UEMURA LIMITED is not responsible for the content of websites operated by parties other than UEMURA LIMITED. Other logos and product and company names mentioned herein may be trademarks of their respective owners.

The User undertakes to respect the applicable laws and the rights of third parties when using the contents and services of the Website. Also, the reproduction, distribution, transmission, adaptation, or modification, by any means and in any form, of the contents (text, designs, graphics, information, databases, sound files and / or image, logos, etc.) and other elements of this Website is prohibited, except with the prior permission of UEMURA LIMITED or when permitted by law.

If you become aware of any infringement of our trademark, please notify us by sending an email to info@thepersonalshopperagency.com.

9. Changes in Terms & Conditions

UEMURA LIMITED reserves the right, in its sole discretion, to modify the Terms of Use and Privacy Statement for The Personal Shopper Agency website at any time. Your continued access or use of this website and its services, as of the date such modifications are posted on this website, constitutes your acceptance of any replacement, update, or modification to the foregoing The Personal Shopper Agency website Terms of Use and Privacy Statement.

10. Applicable Legislation

These Terms & Conditions shall be governed by the laws of Cyprus. The User submits to the exclusive jurisdiction of the courts of Cyprus in any dispute that may arise or actions to be taken arising out of the use, services, and contents of The Personal Shopper Agency website, as well as the interpretation, application, performance or breach of the provisions of these Terms & Conditions.

Use of this website is not authorized in any jurisdiction that does not give effect to all provisions of this Agreement.

GENERAL TERMS AND CONDITIONS FOR THE USE OF THE WEBSITE WWW.UEMURA.EU

1. AGREEMENT BETWEEN CUSTOMER AND UEMURA LIMITED

This Website is offered to you, the Customer, by UEMURA LIMITED, whose registered office is at Arch. Makariou III & Evagorou, 1-7, MITSI 3 Building, 1st Floor, Office 102, 1065, Nicosia, Cyprus and whose domicile for tax purposes is also on the same location, T.I.N number 10391455M, European VAT number and EORI : CY 10391455M. Uemura Ltd was registered with the number HE391455 on 23th November 2018. Use of the website implies acceptance without modification of all the clauses contained in the General Terms and Conditions of Use of the Website. By using this website, you agree to these terms and conditions. Should you not agree or accept these Conditions, you will not be authorized to use this Website.

UEMURA LIMITED may modify these Conditions and Terms of Use of the Website at any time and your continued access and use of this Website implies the full acceptance of the modifications made to them.

2. USE OF THE WEBSITE

As part of the agreement of your use of this Website, you warrant that (i) you are at least eighteen (18) years old; (ii) you have the legal capacity to establish a binding legal obligation; (iii) you will use this Website in accordance with this Agreement; (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; (vi) all information supplied by you on this Website is true, accurate, current and complete, and (vii) if you have an Uemura account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. Uemura retains the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Users under the age of eighteen (18) are considered, for all intents, to have the same rights and obligations than any other user of legal age to dispose of and use a user account in the Social Network, THIS DOES NOT APPLY to buy in the travel agency property of  UEMURA LIMITED, so far this does not conflict with the possible legal limitations that the legislation of their country of residence permits by law, for users of their age levels.

Furthermore, said users must have authorization of their legal guardians when they create an account, THAT AUTHORIZE THEM to create and use the said account. Exempting UEMURA LIMITED of any responsibility. Said authorization can be requested by Uemura at any time and it is the responsibility of the user to have it and provide it in case it is requested.

We reiterate that said users are not authorized to buy products in the travel agency but they can utilize the tools of Uemura for personal use.

3. PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, price and availability of travel services) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree NOT to:

• Use this Website or its contents for any commercial purpose;
• Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
• Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
• Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
• Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
• Deep—link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
• "Frame", "Mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

If your booking or account shows signs of fraud, abuse or suspicious activity, Uemura may cancel any travel or service reservations associated with your name, email address or account, and close any associated Uemura accounts. If you have conducted any fraudulent activity, Uemura reserves the right to take any necessary legal action and you may be liable for monetary losses to Uemura, including litigation costs and damages.

To contest the cancellation of a booking or freezing or closure of an account, please contact Uemura Customer Service at info@uemura.eu.  

4. PRIVACY POLICY

UEMURA LIMITED is committed to the protection of your privacy. You can find our Privacy Policy by clicking here. This policy will be applicable to all information provided by our Customers on the Website.

5. REVIEWS, COMMENTS, PHOTOS AND OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any (collectively, "Submissions"), you grant UEMURA LIMITED and/or linked website partners through whom we provide service a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission.

You acknowledge that UEMURA LIMITED may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant the UEMURA LIMITED the right to pursue at law any person or entity that violates your or the UEMURA LIMITED rights in the Submissions by a breach of these General Terms and Conditions of Use of the Website.

You acknowledge and agree that Submissions are non-confidential and non-proprietary. You expressly waive any and all ‘moral rights’ (including rights of attribution or integrity) that may subsist in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us, the UEMURA LIMITED or any of our partners or licensees. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these General Terms and Conditions of Use of the Website, please do not provide us with any content.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that UEMURA LIMITED may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.

All photos submitted are subject to our Photo Submission Guidelines. Any photos you submit must be:          

• On topic—All photos must be relevant to accommodation, restaurant, location, or general travel experiences.  
• Community/family friendly.  
• Do not submit any photos or materials that are illegal, obscene, pornographic, profane, vulgar, offensive or insulting.
• Do not submit photos or materials that invade the privacy or violate any personal right of any person or entity.
• Do not submit photos or information about children or any third parties without their consent (or their parent’s consent in the case of a child under 18 years of age).
• Original—You may only submit your own photos. Do not submit photos from any other source (personal or commercial). Do not submit photos that infringe the copyright, trademark, or other property right of any third party.
• Non-commercial purpose—Do not submit photos that include logos, branding, promotional material, or any other content intended for commercial purposes.
• No harmful files—Do not submit photos that contain viruses or other harmful code that is either intended or may result in damage to the computers and systems of UEMURA LIMITED and/or those using it.

UEMURA LIMITED claims no ownership, affiliation with, or endorsement of any photos that are submitted by end users through our sites.

UEMURA LIMITED’ s policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the sections below.

The Google® Translate tool may be available on this Website to enable you to translate content such as user-generated hotel reviews. The Google® Translate tool uses an automated process to translate text and this may result in inaccuracies. Your use of the Google® Translate tool is entirely at your own risk. UEMURA LIMITED does not warrant or make any promises, assurances or guarantees as to the accuracy or completeness of the translations provided by Google® Translate.

UEMURA LIMITED reminds you that as a User you may cancel or delete your account any time whenever you decide to do so for any reason. However, UEMURA LIMITED will not be liable in any way for the reasons or consequences of your account termination in the social network, those only correspond entirely to your judgement and decisions. Simultaneously, the User compromises to and is liable for any material uploaded to the social network (photographs, videos, comments, reviews, documents), and by accepting our General Terms and Conditions of Use of the Website you give UEMURA LIMITED absolute permission to use, publish, distribute or eliminate all the material that has been submitted to the Website from your account, by you or your contacts.

6. LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, UEMURA LIMITED does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, we expressly reserve the right to correct any pricing errors on our Website and/or reservations made under an incorrect price.

UEMURA LIMITED makes no representations about the suitability of the information, software, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by UEMURA LIMITED. All information, software, products and services are provided "as is" as posted by suppliers and users on the Website, without warranty of any kind.

UEMURA LIMITED and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

The airlines, hotels and other suppliers providing travel products or services through this Website are independent parties and not agents or employees of the UEMURA LIMITED. UEMURA LIMITED, to the extent permitted by law, are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

UEMURA LIMITED, to the extent permitted by law, have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

Under no circumstance will UEMURA LIMITED and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with any delay or inability to access, display or use this Website (including, but not limited to, user reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products, and services obtained through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if UEMURA LIMITED, and/or their respective suppliers have been advised of the possibility of such damages.

UEMURA LIMITED, to the extent permitted by law, is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from the using of this Website.

In relation to any liability which cannot be exclude by law or despite the limitation above, if UEMURA LIMITED or their respective suppliers are found liable for any loss or damage which arises out of or in any way is connected with any of the occurrences described above, then to the maximum extent permitted by law UEMURA LIMITED and suppliers’ liabilities will in no event exceed, in the aggregate, the greater of the total amount of the transaction for whatever reason, as far as Customers’ legal rights are not affected.

Important: Nothing in this Terms and Conditions as well as in the limitation of liability excludes or limits the legal rights that cannot be excluded by the applicable laws (including legal rights under any national or local applicable legislation that develops the Directive on package holidays (90/314/EEC) and its possible changes. The General Terms and Conditions of Use of the Website shall apply separately for the different Services subscribed to.

7. ILLEGAL OR PROHIBITED USE

You warrant that you will not use this Web Site for any purpose that is unlawful or prohibited by these General Terms and Conditions of Use of the Website.

8. LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than UEMURA LIMITED. Such hyperlinks are provided for your reference only. UEMURA LIMITED do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. The inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

9. SOFTWARE AVAILABLE ON WEBSITE

Any software that we make available to download from this Website ("Software"),or through your mobile application store, including the UEMURA mobile application (the "Mobile Application"), is the copyrighted work of UEMURA LIMITED. Your use of the Software is governed by the terms of the end user licence agreement, if any, which accompanies or is included with the Software ("Licence Agreement"). You may not install, copy or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement Terms and Conditions.

For any Software not accompanied by a Licence Agreement, we hereby grant to you, the user, a personal, non exclusive, revocable and non-transferable licence to download, install and use the Software and/or Mobile Application for viewing and otherwise using this Website and/or accessing the content and information available within the Mobile Application (including, without limitation, price and availability of travel services) in accordance with these General Terms and Conditions of Use of the Website and for no other purpose. By installing, copying or otherwise using the Software you agree to be bound by the terms and conditions of this licence.

Please note that all Software, including without limitation all HTML code, ActiveX controls and other scripts contained on this Website, is owned by UEMURA LIMITED and/or the Affiliates and/or their respective suppliers. This Software is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited. The software is warranted, if at all, only according to the terms of the license agreement.

Your mobile device must be connected to the internet for the Mobile Application to function correctly. You are responsible for making all arrangements necessary for your device to have internet connectivity and are responsible for all sums your service provider may charge you arising out of the Mobile Application transmitting and receiving data (including but not limited to data roaming charges). As further described in our Privacy Policy, the Mobile Application will automatically transfer a small amount of data as part of its normal operation, including how you use the Mobile Application, which Content you access, and technical errors or problems which the Application may encounter while being used. By using the Mobile Application, you acknowledge, agree and consent to the automatic collection of this information

10. CURRENCY CONVERTER

If a currency converter is available on the Website, the following terms and conditions apply: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but UEMURA LIMITED and/or our respective suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

11. BANK AND CREDIT CARD FEES

Some banks and credit card companies charge their clients for international transactions.If you book abroad with a card from your country, your bank may charge you in your local currency and charge a conversion fee. This means that the amount listed on your credit or debit card statement may be a different figure than the figure shown on the billing summary page for a booking made on the Website. The currency exchange rate, if applicable, and any transaction fee are determined solely by the bank or other agency processing the transaction. These fees may be applied by the card issuer as a charge to the card holders account. If you have any questions about these fees or any exchange rate applied to your booking, please contact your bank.

12. COPYRIGHT AND TRADEMARK NOTICES

All contents in this Website are property of UEMURA LIMITED All rights reserved. UEMURA LIMITED is not responsible for content on websites operated by parties other than UEMURA LIMITED.

Other logos and product and company names mentioned herein may be the trademarks of their respective owners.

If you become aware of an infringement of our trademark, please let us know by sending an email to info@uemura.eu.

13. NOTICE OF INFRINGING MATERIAL

UEMURA LIMITED respects the rights of third parties. Any misrepresentation in your notice regarding whether content or activity is infringing the copyrights of third parties may expose you to liability for damages.

If you believe in good faith that materials hosted by UEMURA LIMITED infringe your copyright, you (or your agent) may send us a written notice. Please note that we will not process your complaint if it is not properly completed or is incomplete. The written notice must include the following information:

• Clear identification of the copyrighted work you claim was infringed.
• Clear identification of the material you claim is infringing on the Website, such as a link to the infringing material.      
• Your address, email address and telephone number.      
• A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law".
• A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed".
• A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.      

You may send us your notice by email to info@uemura.eu. 

14. ACCOUNT TERMINATION

UEMURA LIMITED has adopted a policy of terminating, in appropriate circumstances and at UEMURA LIMITED's sole discretion, subscribers or account holders who are deemed to be repeat infringers. UEMURA LIMITED may also at its sole discretion limit access to the Website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.

15. COUNTER NOTICES

If material you have posted has been removed, you may file a counter-notification. You may wish to seek legal advice before doing so. Any misrepresentation in your notice regarding whether content or activity is infringing the copyrights of third parties may expose you to liability for damages (including costs and legal fees). Please include the following details to better process your claim:

• Identification of the specific content that was removed or disabled and the location of the content that appeared on the Uemura Website. Provide the URL address if possible.
• Your name, mailing address, telephone number and e-mail address, as well as a notice stating that you consent to being called by the court of competent jurisdiction.
• A paragraph including the following statement: "I swear, under penalty of perjury, that I have a good faith belief that the content identified above has been removed or disabled as a result of mistake or misidentification".
• Sign the declaration.

Please send the notification to info@uemura.eu.

16. CHANGES IN TERMS AND CONDITIONS

UEMURA LIMITED reserves the right to change its General Terms and Conditions of Use of the Website and Privacy Statement at any time, at its sole discretion. Your continued access or use of this Web Site and the Services from the date they are posted on this Web Site signifies your acceptance of the Agreement to replace, update or modify the aforementioned General Terms and Conditions of Use of the Website and Privacy Statement.

17. GENERAL

This Agreement is governed by the laws of Cyprus. Customer submits to the exclusive jurisdiction of the courts of Cyprus in all disputes arising out of or relating to the use of this Web Site. Use of this Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.

For Customer Service please click here.

You agree and consent specifically to UEMURA LIMITED the right to assign, convey, subcontract or delegate rights, duties or obligations hereunder. You agree that no joint venture, partnership, or employment relationship exists between you and UEMURA LIMITED as a result of the Agreement or use of this Website.

Our performance of these General Terms and Conditions of Use of the Website is subject to existing laws and legal process, and nothing contained herein limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to a User's use of this Website, or information provided to or collected by us on this Website.

If any part of these General Terms and Conditions of Use of the Website is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Our failure or delay in enforcing any provision of these General Terms and Conditions of Use of the Website at any time shall not waive our right to enforce the same or any other provision now or in the future.

The General Terms and Conditions of Use of the Website (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and UEMURA LIMITED with respect to this Website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of the General Terms and Conditions of the Website and of any notice given in electronic form shall be admissible in judicial or other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

UEMURA LIMITED All rights reserved. 

UEMURA LIMITED, Arch. Makariou III & Evagorou, 1-7, MITSI 3 Building, 1st Floor, Office 102, 1065, Nicosia, Cyprus.

FREQUENTLY ASKED QUESTIONS

FAQ - CUSTOMERS

What advantages do I have when hiring this Personal Shopper service?

• Have access to exclusive products due to the close relationship cultivated between our personal shopper and luxury brand stores.
• Convenience and saving your valuable time, which you can invest in other activities or important commitments.
• Our personal shoppers provide all their expert knowledge about the quality, value and authenticity of luxury items, guaranteeing profitable investments.
• Our service takes care of all the logistics involved from negotiating the item with the boutiques to managing shipping, customs and deliveries.

Can I trust this service to get exactly the item I want?

The Personal Shopper Agency has more than 15 years of experience in large luxury brands. Our service is characterized by its professionalism, discretion, precision and ability to anticipate and exceed the expectations of our elite clients. We have more than 500 expert personal shoppers, we maintain direct communication with the client to understand their preferences, needs and expectations, and we use our network of contacts with the main fashion houses and luxury brands to locate and acquire through a secure purchasing method, exclusive items requested by our customers. You will receive your items with all the certificates of authenticity, faster than if you bought them online. All items that are shipped are covered by insurance.

Is this service available only to individuals?

No, The Personal Shopper Agency also offers shopping and shipping services for luxury e-commerce stores, offering special prices for items and shipping them in large batches to reduce transportation costs.

How long does it take to get the item I want?

Our service is one of the fastest around. Thanks to our large number of buyers, we can locate and purchase the item you want in the shortest possible time and then ship it directly to the address you specify, so you can have the item you want in a matter of days, rather than waiting for long periods of time if you choose to get it directly from a luxury brand's official shop.

Can I be sure that all items are authentic?

Yes, The Personal Shopper Agency offers a secure purchasing method in official stores, delivering authentic items with all the relevant documentation to certify it.

Are investments in luxury goods profitable?

One of the main advantages of investing in luxury products is the high profitability they can generate. This high profitability and appreciation comes from their high demand and the limited quantities that fashion brands produce each year. This makes them desirable and difficult to obtain, increasing their value and in many cases turning them into true collector's items.

FAQ - PERSONAL SHOPPER  

Do I need to use my own money to make purchases?

No. In order to make purchases, we send you a company card and we also cover the costs of shipping the items.

What types of products specifically should I buy?

You will know it in each service; generally, they tend to be limited series fashion items.

If the customers are high-income people, why don't they buy the products themselves?

They are generally busy people so they do not have time available to go shopping. Furthermore, the products they wish to purchase are usually limited editions, which are not easy to obtain.

How many services can I have per month?  

To start as a newbie, one (01) service per month. Then after 6 months other possibilities open up.

Are there other Assistants in my city?

Yes, since there are several Directors with their teams of Assistants.

Is it possible that I cannot be sold a limited item?

We have a training process where we give you all the tools so that you can provide successful services with a success rate of 90%. This way, if you follow the indicated instructions, it is unlikely that you will not be able to purchase a limited item.

What is the process for shipping purchased items? If they are expensive items, should there be some type of insurance?

To proceed with shipments, a courier from the transport company will be sent to pick up the package containing the purchased items. The package has shipping insurance.

The Assistant's responsibilities range from purchasing the items to preparing the package for shipping (we will give you instructions on how to do this). Only in some exceptional cases will it be necessary for the Assistant to take the package to the transport company's office.

In 8 years, an Assistant has never lost an item, nor has a shipped package ever been lost.

Is this a full time job?

No, in reality it is a sporadic job because we also work under orders received. As soon as we get an order, we send the service to the Assistants.

Do I have the possibility of becoming a full-time employee of the company and with all the conditions of the Law?

No, the conditions of this activity are based on the flexibility it gives you to be able to combine the performance of our services with a formal job that you already have or for which you wish to apply.

However, in the future, you have the possibility of creating your own team of Assistants, where you would be the team leader, receiving extra commissions for each purchase that a member of your team can complete.

Is this activity legal? Do I have to sign a contract to be an Assistant?

Our agency supports the legality and transparency of all our operational processes and the activities performed, so our Assistants must sign a commercial contract with us, in which all the conditions of the services are stated. Likewise, we deliver a payment receipt specifying the amount previously agreed with the company as remuneration for each service performed by the Assistant, making it clear that the Assistant is not reselling the items purchased. This payment receipt serves as proof of the extra income obtained by the Assistant.

RETURN POLICY

The cancellation fees applied by Uemura are the following:

FINANCIAL

• In case of reimbursement to your Uemura Wallet, the fee applied is € 0.
• In case of reimbursement to the user's credit card to cover the bank commissions generated, the fee applied is 3% of the amount + € 0,49.

PRODUCT / SUPPLIER

Uemura does not apply charges to the products; it only applies the charges set by the supplier or products which depend on the date of cancellation.

Please refer to the specific refund policy for each of the products you wish to book for more detailed information.

PROMOTIONS

Here you will find information about the terms and conditions of any promotion on the www.uemura.eu website.

REFERRAL PROGRAM

A fee of EUR 10 will be reimbursed to the Customer per new user referral. The fee will be deposited in the Customer’s Uemura Wallet.

A Customer will be entitled to receive a new user referral commission, after the referred user has spent a total of 300 EUR, excluding the cost of flights.

The amount can be used on the Uemura website as a form of payment, or transferred as payment to the Customer's bank account. If the Customer chooses a bank transfer, he/she must have an account in a partner bank authorized by Uemura in his/her country of residence.

AFFILIATES PROGRAM

Influencers and other companies linked to this program will receive remuneration for referrals after an agreement is signed between the party and Uemura which will detail the referral fee and method of payment.

For more information, please contact Uemura by emailing info@uemura.com.

TRANSPARENCY MANIFESTO

In the interest of increasing our transparency we have created this manifesto of fiscal operations that can be consulted by any interested person or entity.

UEMURA LIMITED (hereinafter Uemura) with registration number HE391455, tax identification number and EORI CY10391455M, licence as travel agency number 7078, IATA TIDS number 96071393, registered office in Arch. Makariou III & Evagorou, 1-7, MITSI 3 Building, 1st floor, Office 102, Post Code 1065, Nicosia, Cyprus, provides concierge services and travel agency services, in accordance with the international trade law of the European Union and Cyprus.

Travel Agency Services

Uemura operates as an e-commerce, by which anyone can make the purchase of the products offered on our website www.uemura.eu, once it is provided the corresponding data to our payment gateway (Zoopay Ltd. - Secure Trading Financial Services Ltd.) in accordance to the way of payment chosen

Uemura complies with all data protection and confidentiality rules laid down by European and Cypriot law.

Further information is available under Terms and Conditions.

Concierge Services

Uemura operates and offers concierge services and operational is summarized as follows:

1. The company receives customer orders on products or reservations considered luxury and/or limited edition consumer goods via e-mail, telephone, messenger app or ticket.

2. Market research and exhaustive commercial actions are carried out to obtain the aforementioned products.

3. Qualified staff are recruited in the country where the product is found. For this, after interviews with the potential candidate ("assistant"), a collaboration contract is signed, where a commercial relationship is stated between the assistant and Uemura, and for which the assistant will receive a remuneration (indicated and accepted in advance). Once the product has been delivered to Uemura, it will be paid by bank transfer.

4. The assistant is given a bank card, belonging to Uemura, with which he/she can buy the products that Uemura tells him/her. The money with which the product is paid, from the beginning is property of Uemura.

5. Uemura sends the product to the customer, EORI CY10391455M.

All the means used by Uemura to obtain the purchase of the product are made through banking instruments: From the payment of the customer to Uemura to the purchase in the store with the bank cards of Uemura, up to payment to our collaborators by bank transfer, avoiding any cash transaction, which denotes a complete and perfect traceability of each one of the operations.

Our operation is supported by the Cypriot and European laws. But in addition to reinforce our commitment to transparency and fight against money laundering, two (02) extraordinary and explicit consultations to the Cypriot and European tax authorities have been carried out explaining our operation and requesting the approval and indications of operation. These queries are recorded in file numbers 13.31.026.001-13.37.002.83186 and 101000602259, respectively.

Uemura has auditors and legal advisors who are available for any questions and/or comments that may be made.

Legal Advisers:

Dedalos Enterprises Ltd.
Nicosia, Cyprus
Email: legal@dedalos.co
Tel: 00357 22003332

Accounting and tax advisers and auditors:

Epaminondou & Co Audit Services Ltd.
Nicosia, Cyprus
Email: neoklis@epaminondou.com
Tel: 00357 22662938

Uemura administration is also at the disposal for any concerns:

UEMURA LIMITED
Nicosia, Cyprus
Email: cfo@uemura.eu
Tel: 00357 95135266